📌 Frequently Asked Questions (FAQ)❓

The shipping time varies depending on the distance and shipping method chosen. Domestic shipments usually take 7 to 14 days, while international shipments may take 2 to 4 weeks. We provide tracking updates to keep you informed throughout the process.

Before shipping, ensure your vehicle is clean and free of personal items. Perform a vehicle inspection and document any existing damage. Additionally, ensure your vehicle has less than a quarter tank of gas for safety during transport.

Yes, we provide basic insurance coverage for your vehicle during transit. This ensures that your car is protected from any potential damage during the shipping process. Additional coverage options can be added if desired.

We accept credit/debit cards, PayPal, bank transfers, and cryptocurrency for secure and flexible transactions.

Yes, a deposit is required to secure your booking. The deposit amount varies depending on the shipment details and the total cost of the service. The balance is due before delivery.

For most shipments, payment is required before delivery. However, some cases may allow payment upon delivery, and this can be discussed during the booking process.

You can cancel your shipment within a specified time frame (usually 24-48 hours) before the pickup date for a full refund. After this time, cancellation fees may apply based on the status of the shipment.

In the unlikely event of damage, we conduct a thorough vehicle inspection before and after transport. If damage occurs, the provided insurance will cover the repair costs, and we’ll assist in the claims process.

To file a claim for damage or non-delivery, please contact our customer service within 48 hours of delivery. We will guide you through the return process and assist with submitting the necessary documentation to resolve the issue.